Lead end-to-end product and experience design for complex, customer-facing products and large scale internal systems, balancing user needs, business goals, and technical constraints from early exploration through delivery.

Define experience vision and product narrative for AI-powered experiences, aligning human intent, automation, and machine intelligence across end-to-end customer journeys.

Design and refine core interaction models and reusable patterns for generative AI products, prioritizing simplicity, trust, and human understandability across complex user journeys.

Led the vision, design, and delivery of the organization’s first scalable design system spanning foundations, components, patterns, guidelines, and detailed artifacts; established governance and adoption models while championing accessibility, localization readiness, and a high craft bar.

Translate ambiguity into operational clarity and prioritized strategic initiatives, aligning design, product, engineering, and cross-functional partners around shared direction and decisions.

Partner with product and technology leaders to shape roadmaps, establish experience principles, and guide execution across teams and multiple workstreams.

Enable teams to adopt AI thoughtfully in workflows and internal tools by making capabilities understandable and confidence-building, improving day-to-day efficiency and consistency.

Elevate quality and consistency across products through clear direction, open communication channels, tactical reviews, and timely hands-on involvement to maintain momentum and craft excellence.

Manage and mentor high-performing multidisciplinary designers across levels, supporting growth while driving cohesive work across product, brand, and end-to-end experience.